Reference

What Our Terms Mean for Your Account

zd22login operates under a clear set of terms that govern how your account works, what data we hold, and how we handle disputes.

Account EligibilityData ProtectionPakistan Region PolicyJazzCash & Easypaisa TermsRaast Payment Conditions
zd22login What Our Terms Mean for Your Account
ACCOUNT AND DATA STANDARDS

How We Handle Your Data and Account Security

These four areas cover the practical side of how we manage your information — from what we store to how you can ask us to change it.

Data We Hold

We store your registered mobile number, payment method reference, and transaction history. We do not hold full card details or wallet PINs — those stay with JazzCash, Easypaisa, or Raast respectively.

Cookie Use

Cookies keep your session active across the browser and mobile view so you do not have to log in again mid-session. You can clear them any time from your browser settings without losing your account.

Retention Period

Account data is kept for as long as your account is active and for a period afterward as required by applicable regulations. You can request a summary of what we hold by contacting support.

Requesting Changes

To update or remove data tied to your account, contact us via live chat or email with your registered number. We will confirm the change or explain any legal reason we cannot make it.

POLICY CONTACT PATHS

Reach Us on Legal or Account Questions

If a term is unclear, or you want to request a change to your account data, our support team handles those queries directly. You can reach us through the channels below — include your registered mobile number so we can locate your account without delay.

Live Chat Available inside your account dashboard. Start a chat and reference the specific term or section you have a question about — our team responds in English.
Email Support Send your query to our support address shown in your account settings. Include your JazzCash, Easypaisa, or Raast registered number for faster verification.
In-App Help Open Easy Account Help from the menu inside your account. It covers common policy questions and routes you to a live agent if the answer is not there.

Common Policy Questions from Our Account Holders

These are the questions we hear most often about our terms, data handling, and account rights. If your question is not here, live chat is the quickest route to an answer.

Access is available where local law and eligible regions permit. You must meet the eligibility conditions set out in our terms at the time you register — we cannot open accounts where local regulation prohibits it.

We receive a transaction reference from JazzCash or Easypaisa to confirm your deposit cleared. We do not store your wallet PIN or full account credentials — those remain with the payment provider.

Yes. Contact us through live chat or email with your registered mobile number. We will provide a summary of the account data we hold within a reasonable period as required by applicable rules.

We retain transaction and identity data for the period required by applicable regulations after account closure. Once that period passes, data is deleted in line with our retention policy.

We send a notification to your registered contact method when we make a material change to the terms. Continued use of your account after the notice period means you have accepted the updated terms.

Raise it through our support channel — live chat or email — with your account details and the specific transaction reference. We review disputes and respond with our findings before any escalation step.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.